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Meet Our People: Shukria Khan

In the first instalment of our ‘Meet Our People’ series, we had a chat to Shukria Khan, who commenced as Regional Performance and Partnership Leader for our DES program in March. ​​​​​​​

Where did you work prior to MTC?

I had been with MAX Employment for the last six years, originally starting as a consultant before being promoted to Business Manager, and for the last two years I was a Regional Manager for the DES-DMS, ESS and SLES Program

What made you want to come and work at MTC?

I worked collaboratively with MTC’s SEE program while at MAX, we co-serviced our customers, and MTC has a great reputation within the community about genuinely carrying out its purpose. Which was very important to me as I want to grow professional within an organisation that lives their values.

What are you responsible for in your role at MTC?

Essentially, I look after the DES business with MTC. I’m responsible for driving performance, ensuring that we make good of our commitment to the community by providing employment to our customers, assisting them once they’ve found employment and supporting local businesses. I also provide strategic planning for the business and ensure DES is continually growing as a program, so that we can impact and reach out to a larger cohort of community members with the great work that we do. 

Tell us a bit about your life outside of work

A huge part of me, is family. My parents and my four siblings and I were Afghan refugees, we arrived in Australia in 1989. My dad was an engineer, and my mum was from quite an affluent background, so coming to Australia without any work or certainty was quite unusual and a bit of a shock to them. Growing up, they were the epitome of resilience, hope and determination, and that’s where I learnt those skills that have made me successful in my professional career. I always feel like there’s going to be a better day tomorrow, and that was observed through my parents’ behaviour in really difficult times when they migrated to Australia and had to adapt to a whole different culture, and a new language that they weren’t familiar with. I think that’s what landed me in this industry – I didn’t grow up thinking “I want to work in employment services”, I didn’t really know about it. I believe that being able to give back to the community and provide guidance and support to people in hard times is really important, and that’s what I learned from my parents.

In regards to my spare time, I love to be outdoors, whether it’s camping, trekking or even gardening. I also grew up near Wollongong, so the ocean is a huge part of my zen.

What are you doing to pass the time in quarantine?

I’m doing a lot of DIY projects at home with my husband, which I don’t usually have time for as a lot of my weekends are spent visiting my large family. When I’m not doing that, I (like a lot of others) enjoy watching Netflix.

On the topic of Netflix, are there any shows that you’re watching at the moment which you’d recommend?

I’ve been watching ‘The Last Dance’, the biographical series on Michael Jordan. I love it – if anyone hasn’t watched it, you need to start! It really is amazing and the reason why I love watching that show is that it reminds me I can be extraordinary. There’s really no major difference between Michael Jordan and myself, he just literally applied himself every minute of the day to basketball, and that’s why he was amazing. I link it back to my work and personal life in that, if I want to achieve something, I can, I just need to apply myself consistently to it.