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MTC successfully maintains Mental Health First Aid Gold Standard Recognition

MTC Australia has successfully maintained a Gold Standard Skilled Workplace Recognition from Mental Health First Aid Australia.

MTC Australia is pleased to announce that we have been re-accredited as a Gold Skilled Workplace for Mental Health First Aid (MHFA). This achievement reflects our ongoing commitment to making safety and well-being a priority for all our employees.

MTC Australia first became a Mental Health First Aid Skilled Workplace in 2016, gaining a Silver recognition in the medium workplace size category. In December 2017, we advanced to Gold, and we’re proud to have retained the Gold status as a skilled workplace for 2021.

To maintain our Gold Standard Recognition, MHFA training has been completed by a range of our employees. Employees with various job levels, titles, and teams took part in the training, and we currently have 41 MHFA trained employees across our sites.

During MHFA training our employees learned about the signs and symptoms of common and disabling mental health problems in adults, how to provide initial help, where and how to get professional help, what sort of help has been shown by research to be effective, and how to provide first aid in a crisis situation.

MHFA is incorporated into our workplace communications strategy, and we have an annual work plan in place for MHFA in the workplace.

We look forward to making a difference through our continued dedication and commitment to the mental health of our staff and customers.

Why is MHFA important to MTC?

At MTC, we embrace a diversity of backgrounds, situations, and mindsets. We listen to our customers’ stories, respect their views, and don’t pass judgment. We also recognise each person as an individual. We endeavour to give every customer the support they need to grow within themselves and as members of the community.

That’s why Mental Health First Aid certification is extremely important to us. The training fosters compassion and a deeper understanding of the mental health challenges that our customers – or colleagues – may face. Undergoing training gives our employees the confidence to approach someone suffering from a mental health problem and provide them with the support they need to seek appropriate help.