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Success story: Margaret’s transformation

When Margaret began in our Transition to Work (TTW) program in early 2020 she was initially disengaged, quiet, and shy.

After six months of working on these issues with constant and regular contact with her coach and participant trainer, Margaret completed several courses, including a Certificate III in Retail and a first aid course.

Margaret started to flourish and demonstrated amazing progress, showing great communication with her coach and participant trainer. With improvements to her motivation and confidence, Margaret successfully secured employment with McDonald Merrylands.

Happy and excited to secure employment, she proved herself to be a valuable employee and was quickly looked upon favourably by her manager.

As a result of the COVID-19 pandemic, many of her co-workers found themselves losing shifts, however, Margaret was rewarded for her exceptional performance and offered a promotion due to her hard work and achievements.

As of October 2021, Margaret is still employed as is loving her job. She is excited about the future, and we look forward to seeing what she achieves in her career in hospitality.