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Certificate II in Business

(BSB20115)

This course gives you a solid grounding in general office administration and the chance to get your foot in the door through a range of junior positions. In a friendly and supportive environment, you’ll gain basic practical skills and fundamental operational knowledge.

This nationally accredited qualification will prepare you for entry-level roles such as administrative assistant, data entry operator, information desk clerk, office junior and receptionist.

Who is it For?

This course is available to all students under the Smart and Skilled initiative of NSW State Training. To be eligible, you need to:

  • Be aged 15 or older
  • Be an Australian citizen, permanent resident or humanitarian visa holder
  • Live or work in NSW
  • Have left school and have no previous qualifications at Certificate IV or higher

Given the technical nature of this course, we recommend students have language, literacy and numeracy skills at a minimum of Year 10 level or equivalent to Certificate II level.

How it Works

This course is delivered over 12–14 weeks, depending on your needs and preferences. You will learn through a flexible blend of face-to-face and distance learning, so you can fit your study around other commitments.

You’ll need to complete 12 units of competency, including 1 core unit and 11 elective units. The units cover topics such as communication, workplace innovation, business technology and health and safety.

Your Next Step

To apply for this course or to find out more:

Call MTC Australia on 1300 981 901 or fill out the online enquiry form.

You can take all the above information with you to Centrelink or your job consultant by downloading and printing the course factsheet below.

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