1300 232 663

Certificate II in Business


This course gives you a solid grounding in general office administration and the chance to get your foot in the door through a range of junior positions. In a friendly and supportive environment, you’ll gain basic practical skills and fundamental operational knowledge.

This nationally accredited qualification will prepare you for entry-level roles such as administrative assistant, data entry operator, information desk clerk, office junior and receptionist.

Who is it For?

This course is available to all students under the Smart and Skilled initiative of NSW State Training. To be eligible, you need to:

  • Be aged 15 or older
  • Be an Australian citizen, permanent resident or humanitarian visa holder
  • Live or work in NSW
  • Have left school and have no previous qualifications at Certificate IV or higher

Given the technical nature of this course, we recommend students have language, literacy and numeracy skills at a minimum of Year 10 level or equivalent to Certificate II level.

How it Works

This course is delivered online over a 12 – 14 week period, helping students stay safe during the COVID-19 pandemic and fit their study around other commitments.

You’ll need to complete 12 units of competency, including 1 core unit and 11 elective units. The units cover topics such as communication, workplace innovation, business technology and health and safety.

Course Dates and Next Steps

If you would like to find our more information about upcoming course dates or future course announcements, register below or call 1300 232 663.

You can take all the above information with you to Centrelink or your job consultant by downloading and printing the course factsheet below.

Looking for an MTC Australia Location?

Due to COVID 19, all of our programs are currently being delivered online or remotely and visits to our sites is only under exceptional circumstances. If you want to attend a site or speak to one of our staff, please call Customer Care on 1300 232 663.