1300 232 663

Find a job that you love

Finding a job can be tough, especially if you haven’t had to look for one in a while, or if you’ve spent a long time out of the workforce.

That’s where we come in.

jobactive is an Australian Government program designed to help people find work, and at MTC Australia, we’re committed to helping you prepare for, find, and stay in a job that you love.

Am I eligible for jobactive?

Customers who are receiving an income support payment through Centrelink, such as JobSeeker, Youth Allowance or the Parenting Payment are eligible for the jobactive employment program. To participate in jobactive, customers must also meet mutual obligation requirements.

Customers who aren’t on income support may still be eligible to enrol on a voluntary basis, depending upon their circumstances.

How we can help

Our jobactive program will provide a holistic approach to helping you prepare for and find work. We'll give you one-on-one support through assigning a dedicated MTC Specialist, who will take the time to get to know your individual needs and goals so that we can help you identify the perfect type of job, and then build the right skills that you will need for your chosen industry.

When you’re ready, we'll access our extensive network of employers and job vacancy board in your area to support you with finding your next role.

What’s more, we will give you access to the MTC Success Hub, where you can find a range of online tools to give you the flexibility to build your skills when and how you want and need, and that will set you up for success in finding your next job. Read more about the Success Hub below in 'Additional resources'.

Your journey to success

Additional resources

You’ll want to access the latest tools and tips to help you along the way, and you can do this at a time that suits you through MTC’s Success Hub.

Your MTC Specialist will show you around this online portal where you can attend Masterclasses conducted by industry experts and access summarised versions of these sessions in our blog.

We believe that it is part of our mission to provide you with the information and knowledge you need, and the resources to back it up, to prepare you for finding work, so we have covered valuable topics such as resume and cover letter writing, mindfulness, interview tips, financial wellbeing and more.

To help you find the perfect job for your needs, the MTC Success Hub offers additional resources such as the job vacancy board, where you can find all the latest jobs from our employment partners, useful tools such as resume templates, how to guides and links to government websites, and FAQs to help you navigate the jobactive program and what it all means.

We’ll also make sure that technology resources, such as computers, printers, and photocopiers are available at our sites to help assist your job search, whenever you need them.

Ongoing support

Once you’ve found a job, your MTC Specialist will run through everything that you need to set you up for success.

The support won’t end there; your MTC Specialist will provide ongoing guidance and mentoring to make sure you settle in well and have all the tools you need to succeed.

As part of this personalised service, MTC can also assist you and your employer with accessing funding to help you purchase clothes, tools, equipment and Opal cards for your new role, as well as any further training that you may require.

Frequently asked questions

What is the difference between Centrelink and MTC, aren’t you the same thing?

Centrelink provides your income support payments while you are enrolled in the jobactive program, whereas MTC, as an employment services provider, helps you prepare for and look for work during this time. While we are linked to Centrelink through the jobactive program, we operate independently from them.

What are mutual obligations?

Mutual obligation requirements are the things you'll have to do as a condition for receiving an income support payment. These obligations will be set out in your Job Plan, and your MTC Specialist will provide you with the support and resources to help you meet them. The requirements can include attending appointments with us, completing the required number of job searches per month, participating in Work for the Dole (if necessary) and applying for specific jobs that you are referred to by your MTC Specialist.

What requirements do I have to fulfil during my mutual obligations period with MTC?

As discussed above, all your requirements and job searching activities will be outlined in your Job Plan, which you'll create with your MTC Specialist during your initial meeting. Your MTC Specialist will carefully explain what you'll need to do, and you'll be able to provide input to ensure your Job Plan suits your individual needs.

What is reporting, what do I have to report and who do I report to – and how?

To ensure you're receiving your income support payments from Centrelink, we'll show you how to report your job searching activities via MyGov on a monthly basis. There will be a due date for reporting which will be set out in your job plan.

What do I do if I am unable to attend an appointment or activity?

If you can’t make an appointment or an activity, please let us know as soon as possible so that we can reschedule this for you and make sure there's no delay in your income support payments.

Find out more

Does jobactive sound like the program for you? Get in touch with our Customer Care team on 1300 232 663 or at [email protected] to get started on your journey to success.

Looking for an MTC Australia Location?

Due to COVID 19, all of our programs are currently being delivered online or remotely and visits to our sites is only under exceptional circumstances. If you want to attend a site or speak to one of our staff, please call Customer Care on 1300 232 663.

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