What is Workforce Australia?
Workforce Australia is an Australian Government program designed to help people find work.
If you’re looking for a job and apply to receive income support payments with Centrelink, they will connect you with Workforce Australia.
How does Workforce Australia work?
There are two levels of support delivered by Workforce Australia:
Workforce Australia Online, where you can self-manage your job search with tools, resources, and job boards.
Workforce Australia Services, which gives you extra support when you need it to get ready for and look for work. MTC Australia provides this service.
If you are accessing Workforce Australia Services, your MTC Coach will work with you one-on-one to identify your strengths and needs, and help you get ready for work. We refer you for opportunities, and help you find a job where you can grow and succeed.
You also get free access to the MTC Aspire app. It gives you everything you need to find your next job and build your skillsets, whenever you need it.
Am I eligible for Workforce Australia?
All Australians can use the free Workforce Australia Online tools to search for and find a job.
If you’re getting income support with mutual obligation requirements, you may be referred to Workforce Australia Online to self-manage your mutual obligations, or an employment service provider like MTC Australia for tailored support.
If you don’t want to self-manage your obligations or would prefer personalised support, you can request to be switched to MTC Australia’s Workforce Australia Services. Learn more about your support options.
How to apply
Once you are a registered job seeker, Centrelink will refer you to a registered job provider, you can ask to be referred to your local MTC site when you first register with Centrelink.
If you are already a registered job seeker and would like to transfer to MTC Australia, you can ask your current employment services provider to refer you to us. If you need any advice or assistance on the process, please contact our Customer Care team on 1300 232 663.
If you are not on income support but would like to access the programs and assistance that we offer, please contact us.
How we help you find your next job
Finding a job can be hard, especially if you’ve spent time out of the workforce or haven’t had to look in a while. With MTC you can access a range of free services so you’re in the best position to succeed.
We will get to know your individual needs and goals so we can help you identify the right type of work and build the right skills. As a registered employment provider, we have a network of employers that we can use to help you find your next job.
Once you have found your ideal job, our support doesn’t stop there! We’ll help you settle into your position and make sure you’re on the right path to success.
Meeting your mutual obligation requirements
For people getting income support with mutual obligation requirements, Workforce Australia includes a Points Based Activation System (PBAS). PBAS gives you more choice and flexibility in how you meet your obligations each reporting period. You’ll complete tasks and activities, such as applying to jobs or undertaking an education or training program, to earn the points you need to meet your points target.
We want to ensure that you are getting the most out of your time with MTC and working towards a life of your choosing, so you can discuss which activities you would like to complete with your MTC Coach to create your tailored journey to employment.
MTC Aspire app
With MTC Aspire, you’re in control. You get easy access to everything you need, with the freedom and flexibility to create your own path.
You can use the app to find and apply for work, and get the help and resources you need when you want them. MTC Aspire is tailored to your unique journey. It’s designed to put you in control every step of the way, so you have the best chance of success.
Education and Training
Whether you want to improve your English, digital literacy, learn job skills, or need a professional certification, we have a training program for you.
Allied Health
If you have any personal challenges preventing you from finding and keeping work, our allied health professionals and community partners can help.
No Interest Loan Scheme
MTC Australia grants loans to people who earn a low income. If approved, you can buy whitegoods and other household items without having to worry about fees or interest.
