The NSW Department of Education has recognised our organisation as a High Performing Provider.
This online course gives you a solid grounding in general office administration skills and the chance to get your foot in the door via a range of entry-level positions. You will gain the fundamental practical skills and knowledge to prepare for employment in entry-level roles such as administrative assistant, data entry operator, information desk clerk and receptionist. As part of this course, you will receive the support you need to apply for jobs, revamp or build your resume, obtain practical job interview techniques and establish your professional social media profile e.g. seek profile. Our specialist Business Trainers will guide you through this course to ensure you have the best possible opportunity of securing employment in a business administration industry.
Note to Employment Services Providers – Participation in this course equates to 20 PBAS points per week. MTC Australia will provide you with regular updates on your participant’s progress and participation, including any job outcomes. Completion of this course may be used in part to claim a Progress Payment. Evidence of course completion will be provided.
Who Is It For?
This course is available to all students under the Smart and Skilled initiative of NSW State Training. To be eligible, you need to:
- Be aged 15 years or older
- No longer at school
- Living and working in NSW
- Be an Australian citizen, permanent resident, humanitarian visa holder or New Zealand citizen
*other eligibility criteria may apply upon enrolment
You will require the Language, Literacy, Numeracy, and Digital skills to:
- Read and comprehend the course learning content
- Conduct a basic internet search
- Engage in online learning, including video conferencing sessions
- Use a range of software to communicate electronically and create simple documents
You may also be required to have access to a computer or laptop and an internet connection.
If you are not sure that you meet the listed entry requirements, please contact us to find out how we can support you or visit smartandskilled.nsw.gov.au.
How It Works
Delivery Mode and Duration: This course is delivered online through Microsoft Teams and is scheduled for 20 hours per week (Monday to Friday, 5 hours per day) for a total of 26 weeks, with an additional week for reassessment opportunities. It will include:
- Three days of facilitated virtual learning, Monday to Wednesday, 5 hours per day
- Approximately 5 hours per week of self-paced learning through our online learning platform
- Weekly virtual coaching session
Learner IT Requirements: customers must have access to a computer or laptop and the internet to undertake this course.
Course Units
This qualification is to be delivered within 26 weeks, including face-to-face training, student-focused activities, and assessment.
Units Of Competency
Core Unit
| BSBWHS211 | Contribute to the health and safety of self and others |
| BSBCMM211 | Apply communication skills |
| BSBOPS201 | Work effectively in business environments |
| BSBPEF202 | Plan and apply time management |
| BSBSUS211 | Participate in sustainable work practices |
Elective Units
| BSBPEF201 | Support personal wellbeing in the workplace |
| BSBTEC201 | Use business software applications |
| BSBTEC202 | Use digital technologies to communicate in a work environment |
| BSBTWK201 | Work effectively with others |
| AUMAFA001 | Apply for jobs and undertake job interviews |
Certification
Successful completion of this course will lead to a nationally recognised qualification in Australia, awarded by MTC Australia. Should a student not complete the full qualification, a Statement of Attainment will be issued for the units in which the student is deemed Competent.
NSW Funding
Veterans Skills Program
Eligible learners can study any course offered under the Government’s Smart and Skilled program, from Certificate II to Advanced Diplomas, including all apprenticeships and selected traineeships.
You can take all the above information with you to Centrelink or your job consultant by downloading and printing the course factsheet on this page.
| Activity Name |
Activity ID |
Suburb |
State |
Days |
Start Date |
Class Time |
Duration |
Study Mode |
|---|---|---|---|---|---|---|---|---|
| Certificate II in Workplace Skills – online – 03/07/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
3/07/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 17/07/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
17/07/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 31/07/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
31/07/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 14/08/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
14/08/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 28/08/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
28/08/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 11/09/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
11/09/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 25/09/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
25/09/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 9/10/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
9/10/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 23/10/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
23/10/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 6/11/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
6/11/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 20/11/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
20/11/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 04/12/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
4/12/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
| Certificate II in Workplace Skills – online – 18/12/2023 |
100456530 |
Online |
NSW |
Mon to Wed (FT) |
18/12/2023 |
9:00am to 2:30pm |
6 months |
Full Time |
RTO Code 90171