John has been studying with MTC Australia’s Skills for Education and Employment (SEE) program for several years, however, he struggled to find stable and long-term employment. When John first began the SEE program in 2018, he was focused on developing his digital skills, but he was unable to attend with consistency and regularity as he would sporadically find temporary employment while he was trying to complete the program. Unfortunately, John’s progress was delayed even further during the pandemic, and he found it difficult to recall what he had previously learned when he recommenced.
In order for John to have the support that he needed and so that he could achieve his employment goals, he was transferred to a new MTC initiative that is delivered at Fairfield Library. Our Fairfield Library SEE classes aim to build the skills of our students so they can work within the Fairfield community while also providing access to the additional resources available at Fairfield Library.
It was in this class that, with the help of his trainer, John began to grasp and retain digital skills such as internet searches, email communication, and cyber security. Gradually, John gained confidence in using computers for both daily personal use and for his job-searching endeavours.
With John’s confidence and competency in digital skills at an employable level, it was time to begin actively looking for a job. During the latter part of this year, John’s trainer assisted him, first by brainstorming what type of employment would be suitable and enjoyable. While John initially only considered basic labouring on a building site suitable, he also had cleaning experience that expanded the types of jobs he could apply for.
Using John’s newly developed digital skills, they searched online for suitable positions and found a few positions available at Coles when his experience cleaning was beneficial. John quickly became excited at the prospect of securing a job with a reputable company!
John’s trainer helped him to apply for a position at Coles, and to his surprise, John received an invitation to a face-to-face interview at Coles in Fairfield almost immediately! John’s interview went very well, and he was offered a position.
After receiving the job offer, John needed to complete an extensive online process that included submitting paperwork and doing online training. Although John’s digital skills had improved during his time at MTC, John’s trainer decided that, given the importance of and John’s lack of experience with the entirely digital induction process, he would help him to complete his paperwork and online training.
The number of steps required prior to starting the job was quite overwhelming for John, and John’s trainer dedicated an extensive amount of time and effort to assisting John in completing these requirements to go the extra mile towards helping John attain employment.
John was very grateful to his trainer for his continued encouragement and help in completing the process, saying, “If it wasn’t for you, I wouldn’t have got this job.”
Congratulations, John! We know your hard work and determination will help carry you forward in your new role.