Is your customer looking to build their employability skills and enter the workforce?
MTC Australia’s Employability Skills Training (EST) helps your customer build the skills they need to be ready for work. Our EST program gives them the skills and confidence they need to search for a job and attend interviews, as well as the practical skills and knowledge that will help them succeed in the workplace.
MTC’s EST Program is an approved Activity that equates to 20 PBAS (Points Based Activation System) for 25 hours per week (full time) and 15 PBAS for 15 hours per week (part time). It may also entitle you to a Progress Payment if your customer completes at least 80% of either the part time or full time course.
Our targeted, intensive training is tailored to your customer’s level of experience, ranging from beginner to advanced. Our EST courses cover three skill levels:
Introductory Course
Your customer will explore their skills and the career options available to them while they prepare their resume and practice their interview skills.
Generalist Course
Your customer will receive targeted training to help them understand the industry they would like to enter. They will learn to focus and refine their practical skills while also receiving hands-on experience with onsite workplace tours, networking opportunities, and access to MTC’s Industry Knowledge Hub.
Specialist Course
In the Specialist course, your customer will gain important, industry-specific skills and knowledge to help them succeed in their chosen career. Our Specialist Course industries include:
- Construction
- Childcare
- Hospitality
- Retail
Who is eligible for EST?
To be eligible for our EST program, your customer must be:
Aged 15 years or over
Currently participating in a Workforce Australia Online, Enhanced Services, Transition to Work (TtW), or Disability Employment Services (DES) program
Our EST program is separately tailored for young people aged 15–24 and people aged 25 and over, ensuring that we can provide practical training that is useful for each participant’s career path.
How to refer to EST
You can refer your customer to MTC’s EST program by contacting our Customer Care team:
Call MTC’s Customer Care team on 1300 232 663
Send an email to MTC
Help your customer get ready for work
At MTC, we provide the support and systems you need to get real outcomes for your customer. Our integrated training and ongoing support systems ensure that we have everything you and your customer need to succeed.
Our EST program offers your customer three different courses that are tailored to their individual needs, goals, and abilities.
This training is Fee For Service. Please enquire to find out more.
Introductory Course: Explore, Prepare and Practice
If your customer is unsure of the industry they’d like to work in or the best role for them, then this is the perfect course to start with. It covers the broad range of skills participants require to enter or re-enter the job market.
The topics covered in this course include:
- How to understand the local job market and find opportunities
- Job search and interview skills
- Communication skills for work
- How to make the right impression at work
- Training and education pathways
- Skills for career planning
Additionally, your customer will have access to digital resources to support their learning, including:
Sample job descriptions and selection criteria
Sample resumes and cover letters
Recorded Masterclasses on applying for jobs, job requirements, and expectations such as dress codes
Generalist Course: Focus, Refine and Apply
This course is suitable if your customer is seeking more targeted Employability Skills Training and understands the industry sector they’d like to enter. It includes a range of Industry Awareness Experiences (IAEs), which help participants explore different industries and workplaces, and get hands-on experience with workplace skills.
The topics covered in this course include:
- Online job applications
- Creating network profiles, e.g. LinkedIn
- Document formatting
- Tailoring cover letters and resumes
- Exploring specific job-related technology and occupational requirements
- Improving job search and preparation skills for roles and refining career choices.
Your customer will also have access to a variety of digital resources and IAEs to support their learning, including:
Virtual industry/workplace library
Industry knowledge hub
Micro Skills Acquisition Stations, e.g. Point of Sales systems, iPads, and EFTPOS machines
In-class/online employer presentations
Workplace tours
Mock and real-time interviews
Alumni program
Specialist Course: Target, Try and Trial (Childcare, Retail, Construction and Hospitality)
Our specialist EST courses offer targeted skills training in a range of industry sectors, including Childcare, Retail, Construction, and Hospitality.
We will also support your customer in applying for a work trial with a suitable employer to help them develop their ‘on-the-job’ skills. Additionally, some courses also offer micro-credentials including White Card (Construction) and First Aid (Childcare).
Your customer will have access to a variety of digital resources and Industry Awareness Experiences to support their learning, including:
Virtual industry/workplace library
Industry knowledge hub
Micro Skills Acquisition Stations, e.g. Point of Sales systems, iPads, and EFTPOS machines
In-class/online employer presentations
Workplace tours
Mock and real-time interviews
Alumni program
Course Duration
MTC offers flexible study options to all of our customers, ensuring we can meet their individual needs and circumstances. Each EST course is completed over 75 hours and can be undertaken as follows:
- Full-time study: Monday – Friday for five hours per day over three weeks
- Part-time study: Monday – Friday for three hours per day over five weeks
Fee Information
MTC Australia must charge referring employment services provider (excluding Yarrabah) the applicable EST fee if we accept a referral for an EST customer.
The EST fee for service cannot be paid for out of the Employment Fund, referring providers must use their own funds.
RTO Code 90171
OUR TRACK RECORD OF SUCCESS
Success Stories
Refer to Employability Skills Training